About ADAPT Software Applications, Inc.

ADAPT Software Applications, Inc. (ASA) was established in 1993 and has assisted over 1200 companies worldwide in meeting their enterprise software requirements. With more than a decade of experience in multi-platform and web-based custom application development, the company continues to develop and market moderately priced, end-to-end Customer and Supplier Relationship Management (CRM) software solutions characterized by leading-edge technology, comprehensive functionality and a solid implementation methodology.

ADAPTcrm, the company’s flagship product, was built from the ground up, not acquired from various other software developers. Because we have always maintained development and ownership exclusivity, the system maintains unsurpassed interdepartmental integration. ADAPTcrm is designed to track all key customer and vendor communications within a single, integrated module. The system’s intuitive design facilitates interdepartmental collaboration and provides visibility over all mission critical touch points within an organization.

ADAPTcrm was first released in early 1996 as a pilot project to test the concept of a customer management application for users of mid-range accounting/ERP systems. ADAPTcrm was enthusiastically received by both users of supported accounting/ERP systems as well as by the general CRM/SFA market. It was this pilot's success that led to the migration from building custom solutions to developing affordable, enterprise-class CRM applications designed to meet the needs of small to medium sized businesses.

Our latest release of ADAPTcrm™ is the fourth-generation of our comprehensive, customer-focused front office business management system. It provides across-the-enterprise CRM functionality, encompassing features for automating processes, managing accounts, activities and tasks; Marketing campaigns, events and ROI; Sales opportunities, pipelines and competitors; and Service contracts, warranties and incidents. In addition, ADAPTcrm is equipped with real-time back-office accounting/ERP and Microsoft™ front-office integration.

The ADAPTcrm system is currently distributed in the United States, Canada, United Kingdom, Africa, Australia and Asia. Comprehensive training, service, and support is available through authorized local resellers and consultants, and is marketed and sold through OEM and strategic partnerships with global software companies that have been integrated with ADAPTcrm.