ADAPT Software Applications Signs OEM Accord with Advanced Answers on Demand

IRVINE, Calif. - July 31, 2003 – ADAPT Software Applications Inc., a developer of CRM software, announced it has entered an OEM accord with ADVANCED ANSWERS ON DEMAND INC. (AAOD), a Fort Lauderdale, Fla.-based provider of long term care and retirement community software.

AAOD designs and implements integrated software solutions that meet the management information needs of continuing care retirement communities; assisted living facilities; independent living facilities/retirement homes; nursing homes; and home health agencies.

According to the terms of the accord, AAOD will integrate ADAPT CRM software (ADAPTcrm) with its proprietary integrated software solution, "ANSWERS ON DEMAND" and market the solution as "ANSWERS CRM." ANSWERS CRM will seamlessly integrate customer relationship management with AAOD's financial, clinical and operational information, enabling ANSWERS ON DEMAND users to leverage the power of an extended enterprise solution.

Established in 1993, ADAPT Software Applications is a leading provider of fully integrated, front-to-back-office CRM solutions for small- to medium-sized businesses. ADAPTcrm, a true, enterprise-class CRM application, supports traditional CRM features as well as others that make it a highly unique offering in today's market. ADAPTcrm combines collaboration, executive management, marketing, sales, service, mail fulfillment, a knowledge base and accounting integration in a single, affordable, easy-to-use enterprise CRM application.

Because ADAPTcrm performs real-time synchronization of its database with the customer, vendor, inventory, order entry, accounts receivable and accounts payable files of supported ERP systems, such as ANSWERS ON DEMAND, users can create sales orders, check shipments, inspect customer accounts receivable, verify inventory levels and perform other critical functions directly from within ADAPTcrm. These functions can be accomplished without having to exit the system or navigate through complex menus of a second application.

According to AAOD Vice President of Business Development Aric Agmon, "We looked at numerous CRM solutions and selected ADAPTcrm due to its outstanding technology. Because ADAPTcrm is written in Magic eDeveloper, the same unique application development technology used to create ANSWERS ON DEMAND, we could quickly facilitate the integration of ADAPTcrm to offer our customers an extended enterprise solution."

Marc Wolfe, vice president of Marketing, ADAPT Software Applications, noted: "It is very gratifying that the leading provider of long term care and retirement community software chose ADAPTcrm to extend their solution. It is indeed a validation of ADAPTcrm as an extremely flexible and technologically advanced CRM solution."

ANSWERS ON DEMAND is a fully integrated system providing various long-term care providers their own access menus to accommodate their specific needs. The system is seamless making tasks that would otherwise require the user to move around between disconnected software systems a simple process. ANSWERS ON DEMAND can easily be customized to meet the personalized needs of each client-user.

ANSWERS ON DEMAND integrates a complete accounting package with clinical and operational applications. It integrates the clerical staff, accustomed to working in a computerized environment, and/or the nursing or administration personnel who may not be computer literate.

Visit ADAPT Software Applications at: www.adaptcrm.com.

Visit ADVANCED ANSWERS ON DEMAND at: www.advanced-answers.com.